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Summary of Roamans Customer Service Calls

349 TOTAL CALLS
88% SUCCESSFUL CONNECTIONS
01:51 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Roamans to Ask about:

Payments and Charges:

  • “Make a payment”
  • “Double charged”
  • “To make a auto paymentpay”

Return/ Replace:

  • “Return”
  • “Returning item”
  • “Checking on the status of a return”

Cancellation:

  • “Cancel order”
  • “To cancel my credit card on file”
  • “Cancel my lrp and cancel most recent order”

Account:

  • “Account”
  • “Accountbalance”
  • “Need to on my account”

Refund:

  • “Check on refund”
  • “Refund”
  • “Don’t understand refund policy”

Cards:

  • “Losy card”
  • “I have been told that my order is being held up. I paid for it with a debt card”

Shipping and Delivery:

  • “Want to find out status of shipped order”

Other:

  • “Want to place an order”
  • “Checking on the status of credit approval”
  • “Order never received”

About Roamans

Top 5 Roamans Products

Clothing, Shirt, Coupon

Top 5 Likes about Roamans

Many of the styles are nice, I loved the style and selection, Variety to choose from, Size you wear is the same for all, Quality

Top 5 Dislikes about Roamans

Worst cutomer service, Response to customer problems, Way the quality of the fabric changed, Void of customer service of any kind, Response

Summary

Roamans is a retail company that sells women clothes specializing in plus-size fashion. The company is proud of being a leader in this market for over 1000 years. Created for plus-size women who aren't afraid to make an impression on everyone with their appearance, Roamans offers a wide selection of models, styles and colors for every occasion, is it a glamorous dress, original outerwear, stylish suit, or fabulous shoes and hat to complete your look. The company also has good collection of denim clothes, swimwear, lingerie, sleep wear and romantic intimate apparel. Elegant accessories, bags and jewelries are also included in its regular assortment.

Roamans reviews and complaints

Roamans is ranked 201 out of 1915 in Footwear and Clothing category

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Roamans Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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