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Summary of Roamans Customer Service Calls

427 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
01:55 AVG CALL DURATION
6% ISSUES RESOLVED

Customers Contact Roamans to Ask about:

Request for Information:

  • “About a payment problem”
  • “Checking on the status of credit approval”
  • “Talk about an order”

Payments and Charges:

  • “Coupon”
  • “Overcharged because of glitch on Roans website! Charge $142.94 four times on July 25th yesterday! I want my account credited immediately!!”
  • “Make a payment”

Return/ Replace:

  • “Famaged item with no return papers”
  • “Return”
  • “Returning item”

Account:

  • “Account”
  • “I cant login”
  • “Accountbalance”

Activation/ Cancellation:

  • “Cancel order”
  • “To cancel my credit card on file”
  • “Cancel my lrp and cancel most recent order”

Refund:

  • “Check status of my refund”
  • “Check on refund”
  • “Refund”

Cards:

  • “Losy card”
  • “My credit card did not accept charges. It should be accepted tomorrow. Will the order still be processed?”
  • “I have been told that my order is being held up. I paid for it with a debt card”

Shipping and Delivery:

  • “I didn't receive my statement to pay bill sand the money order pleas sand the addresses”
  • “Want to find out status of shipped order”

Other:

  • “Order twice the same item”
  • “Order stuff”
  • “To find out about my catalougs”

Roamans Rating Stats

2.1 out of 5 stars
based on 55 reviews
See all 117 reviews

Rating stats

  1. 26 reviews
  2. 9 reviews
  3. 9 reviews
  4. 5 reviews
  5. 7 reviews

About Roamans

Top 5 Roamans Products

Clothing, Shirt, Leggings, Coupon

Top 5 Likes about Roamans

Many of the styles are nice, I loved the style and selection, Variety to choose from, Size you wear is the same for all, Quality

Top 5 Dislikes about Roamans

Worst cutomer service, Response to customer problems, Way the quality of the fabric changed, Void of customer service of any kind, Response

Summary

Roamans is a retail company that sells women clothes specializing in plus-size fashion. The company is proud of being a leader in this market for over 1000 years. Created for plus-size women who aren't afraid to make an impression on everyone with their appearance, Roamans offers a wide selection of models, styles and colors for every occasion, is it a glamorous dress, original outerwear, stylish suit, or fabulous shoes and hat to complete your look. The company also has good collection of denim clothes, swimwear, lingerie, sleep wear and romantic intimate apparel. Elegant accessories, bags and jewelries are also included in its regular assortment.

Roamans reviews and complaints

Roamans is ranked 206 out of 2043 in Footwear and Clothing category

Area Served

USA

Payment Methods

VISA

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Roamans Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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