Most helpful review

I never got my order from June!

Roamans - I never got my order from June!
Roamans - I never got my order from June!
Where is my order you took my pay pal pmt in June but have not received my order not have you responded to my inquiries!

User's recommendation: Don’t use you.

View full review
ID
#3805761 Review #3805761 is a subjective opinion of poster.
Location
Kennett Square, Pennsylvania

I called to get a return label. Your customer service man told me he would email it to me.

Roamans - I called to get a return label. Your customer service man told me he would email it to me.
Roamans - I called to get a return label. Your customer service man told me he would email it to me.
I called Roamans for a return label which was not attached to the packing slip. Your return policy does not work for me since I do not drive. I asked for a return label and the rep I spoke to said he would email it to me. I never got an email with the label. What am I supposed to do. Terrible customer service. Please take me off your mailing list. I will Never buy from you again. Barbara Dailey 3212 Kister Drive St Charles, MO 63301

User's recommendation: Bad customer seecicer.

View full review
ID
#3840568 Review #3840568 is a subjective opinion of poster.
Location
Saint Charles, Missouri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer disatisfaction

I was ordering for a friend thru Amazon and they wanted cotton and not silk in the product so I cancelled the order! Found what they wanted thru another brand!! They are refusing to cancel and refund my money!! I am furious and will never buy from Roamans again and will continue to fight for my refund!!!

User's recommendation: Do not buy from Roamans online!!

View full review
ID
#3830608 Review #3830608 is a subjective opinion of poster.
Cons
  • Poor company policies
  • Deceptive sales tactics
  • Poor quality lately
Loss
$49
Preferred solution
Full refund

The Fit

The tracking finally went to going to be delivered the last 48 hours. Not pissed just disappointed with the fit. If they run small suggest ordering a size larger.

User's recommendation: Order a size larger than what you normally wear.

View full review
ID
#3827143 Review #3827143 is a subjective opinion of poster.
Location
Naples, Maine

Returning item

Not providing the return label is a major inconvenience. Please resume return labels otherwise I will no longer buy from you
View full review
ID
#3823558 Review #3823558 is a subjective opinion of poster.
Location
Henrico, Virginia

I could not get my return receipt on line so I called and your rep said he would email me a return receipt. I never received the email with the return label.

No return label enclosed with order. I called Roamans and the man I talked to said he would email me a return label but I never got it. Very bad customer service. I will never buy from your company again. Barbara Dailey

User's recommendation: Don’t purchase from Roamans their return policy by not sending a return label makes it very hard to return items that don’t fit or of *** material.

View full review
ID
#3821075 Review #3821075 is a subjective opinion of poster.
Location
Saint Charles, Missouri

Fraud and Thief of a Company re: Membership

I just discovered that after my first and only purchase of ONE item, I've been charged two months of some "membership" not advertised on the website while shopping. They tell me I signed up for a membership willingly upon checkout. Not sure how this could be true as I checked out as a guest. My order confirmation email does not mention a membership. In fact, it has an advertisement box to "join" within that email. Horrible first and last experience with Roamans. A complete FRAUD and THIEF of a company!!!

User's recommendation: Bad business practices.

View full review
ID
#3814265 Review #3814265 is a subjective opinion of poster.
Pros
  • Price of clothes
  • Nice clothing
  • Many of the styles are nice
Cons
  • This company is only out to scam you
  • Communication
  • Worst cutomer service
New Reviewer

Charged for no legitimate reason

Romans is charging me for no reason. I purchased two items, returned them, charged over $10.00 for that then bills me again for over $30.00. Fed up calling, customer service answered, put me on hold to read information a my return, and disconnected me! Never shop at this store!!! Ive attempted to resolve this matter for almost a month, still no one completes the call or they constantly will disconnect the call!!

User's recommendation: Never shop at Romans!

View full review
ID
#3805563 Review #3805563 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Pros
  • Book shows nice selection of women clothes
  • Plus size clothes
Cons
  • Overcharged for women clothes
  • Communication
  • Horrible return policy
Preferred solution
A zero balance! I don’t owe anything, I returned two items and owe nothing!!

Horrible Customer Service

I have tried to reach this company about the inaccurate balance on my card. Their system was down forever. No return call at all. Its been weeks since I have been trying to reach someone. Poor customer service

User's recommendation: Don’t get a Roamans CC.

View full review
ID
#3804448 Review #3804448 is a subjective opinion of poster.
Preferred solution
Current balance
New Reviewer

To find out what company they use to ship my package.and to get a tracking number.

Labeling not readable so I need my tracking number and what company that is delivering are was supposed to deliver my packages the manager needs this information to process my order and i quess to make sure iam not being dishonest.Thanks
View full review
ID
#3796352 Review #3796352 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancel Roman's Catalog immediately... Already written to cancel. This is a hospital address.

I have already written to cancel the Romans Catalog. This is a hospital. Please cancel my name and catalog immediately!!!
View full review
ID
#3793721 Review #3793721 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Cancel Catalog immediately

Money taken out my account

Placed a 1 time order for wedding shoes and was able to return shoes with no issues, And was actually sent the correct size shoe, which fits perfectly. However my debit card has been charged 16.95 each month and 2 additional payment taken from my checking account over the amount of $90 for each transaction which I didn't authorize any purchase by website or telephone. I am very unhappy with the process of collecting my monies back and contacting a representative to end this horrible process.
View full review
ID
#3792952 Review #3792952 is a subjective opinion of poster.
Location
Broomfield, Colorado

I did not receive my refund

It's tough to swallow the fact that I somehow accidentally ordered a bathing suit and the day afterwards I only knew that the order was made because of my bank acct telling me. I called immediately to cancel and was forced to pay shipping an receive it anyway and pay shipping to return it. Super frustrated. Cost me 28 bucks to give back what I asked to have cancelled.
View full review
ID
#3780996 Review #3780996 is a subjective opinion of poster.
Location
Napa, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I can’t resolve my problems

I ordered pants a few months ago and it was backordered until the August I canceled it an was just charged for it I want a refund
View full review
ID
#3778904 Review #3778904 is a subjective opinion of poster.
Location
Rochester, Minnesota
Loss
$28
Preferred solution
Full refund

No return receipt

I need a return label. There was not one with my order and I need to return several items. Barbara Dailey 3212 Kister Drive Saint Charles, MO 63301
View full review
ID
#3775970 Review #3775970 is a subjective opinion of poster.
Location
Saint Charles, Missouri

I am trying to get a return label. There is no order # anywhere on the packing list. I need return label.

I am trying to get a return label. There is no order # on the packing list. Can you help. Barbara Dailey 3212 Kister Drive St.Charles, MO 63301
View full review
ID
#3775943 Review #3775943 is a subjective opinion of poster.
Location
Saint Charles, Missouri

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article