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Canceled my credit card over an $8.57 in which I spent several hours and several days on the phone with their terrible customer service dept over a $8.57 charge that they are unable to justify. I finally gave up and told the last so called customer service (Aaron) rep...
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1.0
I didn't like
  • Customer service dept
#1243185
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Roamans - Upset!! Can't talk to anyone!!!

I just want to know what happen to my catalog?
#1219193
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Horrible company to deal with, I placed an order on-line, gave all the contact information along with my credit card information. Received email confirmation of my order right away. 7 days later I haven't heard anything. I checked and order still pending. I called,...
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2.2
I didn't like
  • Void of customer service of any kind
#1216515
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Roamans - Keep hanging up

No one answering imm trying to order a catalog
#1203175
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Roamans - Missing package

I ordered two lounge sets the grey one was sent to wrong address the second one was on back order I did call and tell them about the grey set they were supposed to put the money back into my account I understand it takes awhile but second was supposed to have been shipped out 1-23-18 I haven't received the second set yet so I am wondering if it was sent to the wrong address again
4.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
Warranty
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#1183555
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I receive their catalogs in the mail and when I saw a sweater I liked at a reduced price I went online to order it but the price was $10 higher. I call their 800 number to inquire about the actual price but the representative rushed on to process an order that actually...
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1.4
#1179421
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Roamans - 2 denim skirts

2 denim skirts 1 black and 1 blue
4.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1177571
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Roamans - Didn't go through

I want to cancel my credit
#1174313
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I ordered a gift card for a family member, assuming it would be emailed once I paid. After calling to find out why it wasnt sent i got told that they dont send out any gift cards until their consumer people approve the purchase, and of course they wont be back until...
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1.0
#1154573
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Roamans - Wonderfull!!!!!

Problem solved. He was very curteous and solved my problem!!!!
4.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1153248
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