Canceled my credit card over an $8.57 in which I spent several hours and several days on the phone with their terrible customer service dept over a $8.57 charge that they are unable to justify. I finally gave up and told the last so called customer service (Aaron) rep...Read more
I didn't like
- Customer service dept
Roamans - Upset!! Can't talk to anyone!!!
I just want to know what happen to my catalog?
Horrible company to deal with, I placed an order on-line, gave all the contact information along with my credit card information. Received email confirmation of my order right away. 7 days later I haven't heard anything. I checked and order still pending. I called,...Read more
I didn't like
- Void of customer service of any kind
Roamans - Keep hanging up
No one answering imm trying to order a catalog
Roamans - Missing package
I ordered two lounge sets the grey one was sent to wrong address the second one was on back order I did call and tell them about the grey set they were supposed to put the money back into my account I understand it takes awhile but second was supposed to have been shipped out 1-23-18 I haven't received the second set yet so I am wondering if it was sent to the wrong address again
I receive their catalogs in the mail and when I saw a sweater I liked at a reduced price I went online to order it but the price was $10 higher. I call their 800 number to inquire about the actual price but the representative rushed on to process an order that actually...Read more
Roamans - 2 denim skirts
2 denim skirts 1 black and 1 blue
Roamans - Didn't go through
I want to cancel my credit
I ordered a gift card for a family member, assuming it would be emailed once I paid. After calling to find out why it wasnt sent i got told that they dont send out any gift cards until their consumer people approve the purchase, and of course they wont be back until...Read more
Roamans - Wonderfull!!!!!
Problem solved. He was very curteous and solved my problem!!!!
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