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Roamans - About a payment problem

Sounded like I had a fax machine
#1289431
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Roamans - Canceled order

Ordered before midnight but with lag order finished 1201 AM. Lost the 50% sale. Called and she said she couldn't do anything so zi cancelled both orders one before and one after midnight
#1287323
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Roamans - Customer service is foreign to them!!!

This company is awful! They don’t know what customer service is. Their website says one thing about shipping, and they loose your order and say another... I will never shop with them or any of their sister companies again.
1.0
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Website
#1304826
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I am waiting for as backorder. I discovered I ordered the wrong size. The size I ordered is still on backorder. However, I requested to change the wrong size to the correct size I need, since I have not received the item. I was told they can not change sizes once...
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#1304734
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Canceled my credit card over an $8.57 in which I spent several hours and several days on the phone with their terrible customer service dept over a $8.57 charge that they are unable to justify. I finally gave up and told the last so called customer service (Aaron) rep...
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1.0
I didn't like
  • Customer service dept
#1243185
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Horrible company to deal with, I placed an order on-line, gave all the contact information along with my credit card information. Received email confirmation of my order right away. 7 days later I haven't heard anything. I checked and order still pending. I called,...
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2.2
I didn't like
  • Void of customer service of any kind
#1216515
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Roamans - Upset!! Can't talk to anyone!!!

I just want to know what happen to my catalog?
#1219193
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I ordered some items for christmas and never got a confirmation. I thought the order didnt go thru. I went in the next day and decided to order 2 sweaters that i had just ordered but needed for chriatmas. When i called to try to cancel the 2nd order they said it was...
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Anonymous
VML

If you thought it did not go through then why re-order before calling/emailing them to find out for sure ?

1.0
#1143097
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Roamans - Missing package

I ordered two lounge sets the grey one was sent to wrong address the second one was on back order I did call and tell them about the grey set they were supposed to put the money back into my account I understand it takes awhile but second was supposed to have been shipped out 1-23-18 I haven't received the second set yet so I am wondering if it was sent to the wrong address again
4.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1183555
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Roamans - Keep hanging up

No one answering imm trying to order a catalog
#1203175
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